Association Board Enhances Owner Service with Comprehensive In-House Maintenance Services
Background: Condo association engineers primarily focus on maintaining common areas such as pools, sports courts, rooftops, garages, cooling and heating systems, lobbies, hallways, recreation areas, and exterior structures. Our Board of Directors recognizes that for condo owners who live far from their properties, routine maintenance tasks inside their units can be both time-consuming and logistically challenging. Absentee owners, many of whom are investors, often face difficulties finding reliable contractors or scheduling remote work.
Recognizing these challenges, the Board of Directors has taken proactive steps beginning in March 2024 to engage an engineering team to provide in-house services such as minor repairs and major replacements. This initiative directly addresses the needs of absentee owners and investors who are unable to promptly attend to property maintenance due to geographic constraints.
Custom solutions for the services offered include:
Minor Repairs: Fixing issues such as leaky faucets, electrical issues, or faulty appliances.
Replacements: Assistance in replacing outdated or faulty equipment such as HVAC systems, lighting fixtures, or plumbing components. A full list of additional services with pricing can be found HERE. https://turnberryonthegreen.com/?page_id=19254
In addition to the above mentioned important positive aspects of the new implementation, the association expects to receive $30,000 to $40,000 per year in additional income. This additional income is aimed at not increasing the monthly rent for condo owners next year
By offering these services, the condo association not only improves the quality of life for its residents, but also increases the long-term value of the property. Investors, in particular, benefit, as well-maintained properties are more attractive to potential renters or buyers, helping to protect their financial investment.
Beyond the value of the property, the peace of mind that comes from knowing that the engineering team is on-site and ready to handle any issues is priceless. Owners no longer have to deal with the complexities of hiring contractors or managing repairs remotely – it’s all handled by a reliable team already familiar with the building’s infrastructure and requirements.
A Model for the Future of Property Management
This progressive initiative by our condo association’s Board of Directors sets a new standard for how properties can be managed in the modern era, especially in communities with a high percentage of absentee owners or investors. By anticipating and meeting the unique needs of these owners, the Board has created a sense of community and support that is rare in today’s real estate landscape.
With this holistic approach, our condo association’s Board of Directors demonstrates a commitment to ensuring that all owners – both local and remote – have a seamless and hassle-free experience, thereby enhancing the overall appeal of the property. It’s a model that other associations may want to emulate in an effort to improve both the services offered and owner satisfaction.
Conclusion
This condo association’s Board of Directors’ decision to expand maintenance services is a game changer for absentee owners and investors. By offering complete repairs and replacements in units, they have essentially created a turnkey solution that keeps properties in top condition while taking the burden of property management off of remote owners. This thoughtful and innovative approach signals a bright future for condo living, where convenience and care always come first.
Board of Directors
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